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Interview with Will Tjernlund Managing Partner at Goat Consulting discussing the latest on Amazon Seller Programs

Will Tjernlund is co-founder and a managing partner of Goat Consulting, an Amazon Marketplace consulting and account management company. In my second interview with Will we talk about the latest development on best practices for selling on Amazon's Seller Central and Vendor Central programs. Some of the questions answered...


Why consumers and retailers alike love gift cards

Impersonal as they may be, for the 12th year in a row, gift cards are the most popular item on holiday wish lists. According to the National Retail Federation, 60 percent of us asked for gift cards this holiday season. Consumers like gift cards because they're easy to give....


Free returns are the new consumer expectation that's gutting retailers

Free returns are becoming the norm for most retailers. "They're beginning to realize that free returns and free shipping is killing them." Shipping back returns costs retailers twice as much than the customer taking it back to the store themselves. According to AlixPartners, the returns process costs retailers $3...


How Instagram, coffee and curation are helping suburban street retailers fight back

Mr Underwood's store is one of a cluster of independent small retailers in the inner-city suburb, selling a range of items from clothing to homewares - or in Mr Underwood's case, records, books and cultural memorabilia. These are the type of retailers that, if pundits predicting the death of...


More than 30000 UK retailers in 'significant' financial distress

There will be little Christmas cheer for more than 30,000 retailers that are in "Significant" financial distress during the busiest shopping period of the year. The Sports Direct founder, Mike Ashley, even went as far as saying that November was "The worst on record" and "Unbelievably bad" for retailers....


Thai retailers ride JD.com to make inroads into China

BANGKOK - China's second-largest e-commerce platform JD.com has reached agreements with the Thai government to help the Southeast Asian country's retailers expand their Chinese sales channels. The Beijing-based e-tailer will provide know-how to small and midsize Thai companies that wish to market their goods in China. JD.com also will...


China issues rules to promote sustainable packaging in logistics amid Double 11 and Christmas ...

The Chinese government has issued standards to promote sustainable packaging materials in its billion-dollar logistics industry, as it looks to reduce waste in a country where millions of packages are delivered to consumers every day. In a meeting attended by senior post officials, State Post Bureau Director-General Ma Junsheng...


Naspers Invests Huge In India-Based Ed-Tech Compnay Byju's

Africa's tech giant Naspers and Canada's state pension fund have reportedly pumped in a total of $540 million as an investment in Indian Education technology platform Byju's. Naspers has released an official statement confirming the investment. According to the statement, the investment money will be used to fuel Byju's...


The Amazon Luxury Dilemma

Gucci owner Kering, luggage maker Tumi and Louis Vuitton parent LVMH are among those companies that have declared that their luxury products will not be found on Amazon. More luxury goods would no doubt help Amazon boost loyalty among customers of Amazon Prime, its premium service favored by higher-income...


Diageo lines up Amazon Alexa whisky tasting experience

Diageo is piloting a voice-activated whisky tasting using Amazon Alexa in the UK market. The company said today that the new Amazon Alexa Skill will roll out under its Talisker single malt Scotch whisky brand. The 'Talisker Tasting Experience' is designed to make "The heritage of Scotch more accessible...


A Trip Down Memory Lane

With the news of Google and Amazon's huge expansions into NYC, many people are asking "How did NYC tech get to this place?" Well, I am going to post a 25 minute video history lesson at the end of this blog post that explains that. I'd like to talk...


Amazon Eyeing Diagnostic Space to Gather Steam in Healthcare

Notably, Amazon's strong point-of-care diagnostic initiatives are expected to aid it in penetrating the global healthcare supply chain management ......


Zebra Survey Finds Two-Thirds of Retail Store Associates Believe They Can Provide Better ...

LINCOLNSHIRE, Ill.-(BUSINESS WIRE)-Zebra Technologies Corporation, an innovator at the edge of the enterprise with solutions and partners that enable businesses to gain a performance edge, today revealed the results of its 11th annual Global Shopper Study, analyzing the attitudes, opinions, and expectations of shoppers, retail associates and retail decision...


What's next for RFID?

In 2003, Walmart launched a pilot program with 100 of its top suppliers and vendors to tag all pallets and cases within two years, but by 2006, the initiative was all but dead. A combination of poor timing on the heels of industry-wide ERP implementation and other IT investments,...


ShopKeep Announces $65 Million Financing to Fund Company's Expansion and Accelerate Growth

As the company approaches its first profitable quarter, ShopKeep maintains its mission to build software that is highly intuitive and simple to use, yet powerful enough to serve as the core operating platform for small independent businesses. Initiatives include expansion of its recently launched ShopKeep Capital service, which provides...


The Digital Supply Network: The Era of Supply Chain Visibility and Tracking

Traditional supply chain practices are being disrupted and forcing leaders to pursue transformative strategies to overcome the challenges of an increasingly complex environment. Determining how to innovate begins with understanding how buyer behavior and technology are shaping the supply chain landscape. The global supply chain is a geographically intensive...


Amazon: Friend or Foe for Retailers This Holiday Season?

Even though Amazon is collecting only 4% of the global ad budget, when it comes to holiday advertising for U.S. based retailers, the channel is punching above its weight class. According to our recent survey, Amazon is right on Facebook's tail, receiving 15 percent of holiday ad spend from...


How China’s First E-commerce Law Will Shape E-tailers’ Future

A new e-commerce law in China will go into effect on January 1, 2019, further regulating the country's online luxury sales market. Cross-border purchases under the new limits will be exempt from duties and receive a 30 percent discount on consumption tax and VAT.This is good news for luxury...


SumoSalad merging with THR1VE, targeting e-commerce

Healthy fast food chain SumoSalad has today announced it has signed a heads of agreement to merge with THR1VE, an omnichannel brand focused on functional nutrition solutions. "The combination of SumoSalad and THR1VE is the first step of what I see as a broader category roll up opportunity. By...


Amazon 4 Star: Maybe Brick-And-Mortar Retail Isn't So Easy After All

First, let me state that I'm a big fan to date of Amazon's forays into physical retail stores. I'm excited to see what happens when the concept scales larger and to see if it can make a foray out of convenience retail and into a larger store. Amazon 4...